Comments, Compliments, Concerns and Complaints

After every appointment with one of our clinicians you will receive a request for feedback from PATCHS. It takes less than a minute to complete this. We share our results on the Friends and Families Test page.

We also operate a practice complaints procedure that meets national criteria and ensures your views are recorded and, where appropriate, acted upon.

All other comments, views or suggestions are always welcome and help us to continue providing a high-quality service to all our patients.

You are always welcome to share your feedback via